Overview
Doctor’s appointments would magically appear on your calendar when you need them, at times and locations that work for you?
You always knew how you were going to pay for your meds?
If you had a real person you could talk to when you have questions about your insurance, your health condition, or your treatment?
While we can’t wave a magic wand and make all of the healthcare hoops go away, we can help you get through them.
We understand your healthcare needs won’t always follow our business hours. When this happens call (833) 378-4827 for after hours care.
At Equitas Health, we want you to feel confident about getting the care you need when you need it. You focus on your health. Let us focus on making your healthcare easier.
What to expect from your first visit at Equitas Health. And how to prepare.
Use this guide to get ready for – and get the most out of – your next visit.
We want to provide the highest quality care and experience to all client and patients. Here are the ways you can share your feedback with us.
Patient Resources
You can use MyChart, fill out an online form, or gives us call to make your next – or first – appointment.
Learn More about Make an AppointmentOur pharmacies put all profits back into our programs and services. Your prescriptions can help pay for someone else’s lifesaving care.
Learn More about Transfer Your PrescriptionsWhole Person Healthcare never sleeps. To speak to a live nurse outside of normal office office hours, call (833) 378-4827.
Learn More about Afterhours careWe offer interpretive services for 200+ languages at all locations. Please ask for assistance. You deserve to understand – and be understood.
Learn More about Interpretive ServicesGo to medical or counseling appointments with a smart phone, tablet, or computer.
Learn More about TeleHealthCheck out our holiday hours, so you can plan for prescription refills and other needs.
Learn More about Holiday ClosuresUse MyChart to go to TeleHealth visits, reach your care team, keep track of visits, and view lab results.
Learn More about MyChartYou can pay for your care in-person, on MyChart, by phone, or by mail. Thank you!
Learn More about Pay My BillWe take Medicaid, Medicare, Ryan White, and most private health plans. See a full list of the plans we accept.
Learn More about Accepted Insurance PlansA Good Faith Estimate tells you how much you can expect to pay for your healthcare – before you have to pay.
Learn More about Good Faith EstimatesLower fees for medical, dental, psychiatry, and counseling services if you do not have insurance or your care costs too much even with insurance.
Learn More about Sliding Fee DiscountAs a current or former Equitas Health patient, you can ask for your records by phone, email, fax, or in-person.
Learn More about Medical Records RequestWhat to do if you think you might COVID.
PrEP care about COVID-19 PrecautionsYour healthcare needs can’t always wait for an appointment. Get same-day care with Open Access Hours.
Learn More about Open Access HoursIf you're an existing patient in Ohio, your meds can be delivered free to your home. Call one of our pharmacies to have your meds delivered today! Some limits may apply.
Transfer Your Prescription about Your Meds Delivered Free!If you or someone you know has been the victim of violence or threats, we can help make sure you are safe and find you the support you need. You are not alone.
Find Support about Are You Safe?Vaccines can help you stay healthy. They also help stop the spread of disease and protect those around you. Our pharmacists can help you make sure you are protected.
Learn More about Keep Up On Vaccinations