TeleHealth | Equitas Health

We offer medical, psychiatry, and counseling TeleHealth appointments for our new and current patients and clients.

New Patient Virtual Registration Form



How to Schedule & Attend a TeleHealth Appointment


Log in to your MyChart account to attend TeleHealth visits, view lab results and other records, and communicate with your Care Team.


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Get Scheduled

Call one of our medical centers or counseling locations to schedule a TeleHealth appointment with your physician, nurse practitioner, or therapist and register for MyChart if you are not already registered.

Medical Centers

Cincinnati: (513) 815-4475
Columbus King-Lincoln: (614) 340-6700
Columbus Short North: (614) 340-6777
Dayton: (937) 853-3650

Additional Counseling Locations


Call (614) 299-2437 to schedule.

Get Access

You will use a MyChart account to access your TeleHealth medical, psychiatry, or counseling appointment. Before your appointment, you’ll need to:

If you do not already have a MyChart account, we will send you a sign-up link when you schedule your appointment. Please call your Equitas Health Medical Center if you have not received a link.

If using a computer: access MyChart online and make sure you can log in.

If using a smart phone or tablet:

  • Download the Zoom App to be able to connect via video.
  • Download the MyChart App and login.
  • Select OCHIN as the “organization” once inside the MyChart app.


Attend Your TeleHealth Appointment

Use MyChart to check-in to your TeleHealth appointment on your smart phone, tablet, or computer. You can check-in up to 30 minutes before your appointment starts. Give yourself at least 15 minutes to update your personal information, insurance, medications, allergies, and health history.

Please note: If you are more than 5 minutes late for your appointment, we may have to reschedule you for a different day or time.

Once you are logged in to MyChart, follow these steps.

  • Look for MyChart Virtual Visit under To-Do List and click on E-Check In
  • Complete E-Check In questions (medical history, personal info, etc.)
  • Click Begin Video Visit and enter a “virtual waiting room.” One of our clinical staff members or your therapist will join you by video shortly.

Find someplace quiet and private for your TeleHealth appointment.

Attend your appointment from:
 A quiet space in your home
Your bedroom
A conference room at a library
A private room at school
A private office
Please DON’T try to attend
your appointment:
While driving
From a crowded place
In a restaurant or café
In an open office

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