As a current or former Equitas Health patient, you can request your records by phone, email, fax, or in-person at your medical center:
How long will a medical records request take?
Equitas Health will provide access to the patient health information (PHI) requested in less than 30 business days from receiving your request. We realize there are circumstances when you may need your medical record more urgently. If this is your situation, please call the Medical Records Department to discuss your needs.
Is there are charge for medical records requests?
There is no fee for records sent to healthcare providers for continued care. For other requests, we will tell you in advance if there is a fee.
Use MyChart to attend TeleHealth visits, contact your care team, keep track of appointments, view lab results, and pay your bill.
Need help finding an insurance plan that meets your needs? Want to learn about our sliding fee scale? We can help!
What else can we help you with?
We heal when we ask for help and when we help others. You do not have to be alone on your health journey. Find a community of support at Equitas Health.Support Groups about Support Groups
Everyone deserves to be safe. We offer support and advocacy for LGBTQ+ people who have been the target of violence, abuse, and assault.Survivor Support Services about Survivor Support
People living with HIV who qualify can connect to health insurance, medication coverage, food, transportation, and other resources.HIV Advocacy about HIV Advocacy
Most Ohioans qualify for programs that cover the cost of PrEP and related expenses. We can help you get connected!PrEP care about Get PrEP Paid For
You can pay for your care in-person, on MyChart, by phone, or by mail. Thank you!Pay My Bill about Pay My Bill
We offer free legal assistance to help you change your name and gender marker on your identification. Register for one of our virtual legal clinics today.Legal Clinics about Legal Clinics
Knowing is everything! Whether your result is negative or positive, your HIV/STI check can be the start of a new, healthy life.HIV/STI Testing & Sexual Health Clinics about HIV/STI Testing
We offer interpretive services for 200+ languages at all locations. Please ask for assistance. You deserve to understand.Interpretive Services about Interpretive Services
Some of us heal best when we heal together. Become part of a group for people living with HIV, people in transition, people who use substances or are in recovery, LBGTQ+ people, and more.Find Community about Support Groups
If you have a fever, cough, or trouble breathing, please call us before you come to one of our locations. Your care team will ask about your symptoms and give you guidance on next steps for treatment.Learn More about COVID-19 Precautions