Your First Visit | Equitas Health

Whole Person Healthcare

Our medical centers use a patient-centered, team approach and the latest evidence-based practices to give you the highest quality care. Our goal is to make it easy and comfortable for you to get the care you need. You are not a diagnosis or a risk-factor. You are a whole person. You have worries and dreams, hardships and joys, work and a future. And you are worthy of health.

Your Care Team of Equitas Health doctors and nurses, psychiatric nurse practitioners, pharmacists, dentists, therapists, financial counselors, and health advocates will make sure you get the right blend of care to meet your health goals.

Click Here for a Guide to Before & After Your First Visit (PDF)

MyChart

Use MyChart to attend TeleHealth visits, contact your care team, keep track of appointments, and view lab results.

How long will my first visit be, and what will it involve?

What to expect at your first appointment

Will I need lab tests or shots?

What do I need to bring?

How should I prepare for my first appointment?

What should I talk to my provider about?

Be honest with you doctor, nurse practitioner, and other members of your care team. Tell them about your health concerns, so that they can get you the help you need. Let them know if you use alcohol or drugs, since it can affect your treatment. We are not here to judge or shame. At Equitas Health, we are proud to provide welcoming care for all.

What if I don’t understand my provider?

First appointments can be overwhelming. Your care team is here to help you understand your health and your treatment. To get the most out of your visit, remember to:

  • Let your doctor or nurse know if you don’t understand something they tell you.
  • Ask questions about your health.
  • Bring a family member or friend to support you and help you remember the details.
  • Let us know if there are ways we can make your visit more accessible or understandable to you. For instance:
    • You remember information better when it is written down.
    • You have anxiety about medical appointments.
    • You need an interpreter.

    Call the office in advance or send a message on MyChart.

What about chronic pain?

Equitas Health doctors and nurse practitioners do not handle chronic pain issues and do not prescribe controlled substances for new patients. If you have chronic pain, your doctor or nurse practitioner will give you the name of a specialist outside of our system or help you explore other methods for dealing with pain.

Interpretive Services

We offer interpretive services for 200+ languages at all locations. Please ask for assistance. You deserve to understand.

Affordable Healthcare

How will I pay for my care?

Pharmacy Gives Back

Our Pharmacy Gives Back

Equitas Health reinvests 100 % of our pharmacy profits back into our programs and services. Your prescription can help pay for someone else’s lifesaving care. Why not pay it forward?

Transfer Your Prescriptions
TeleHealth

TeleHealth

New to TeleHealth? Your first medical or counseling visit with a smart phone, tablet, or PC will take a little time to set up. We would like to walk you through the steps, so you’ll be ready for your appointment.

Get Set for TeleHealth