Healthcare from your home with TeleHealth! | Equitas Health


About TeleHealth

TeleHealth appointments allow patients and clients to visit with their medical, psychiatry, and counseling providers without having to come into the medical center. Learn how to access TeleHealth using the MyChart website and app below.

Get Scheduled

Call one of our medical centers or counseling locations to schedule a TeleHealth appointment with your physician, nurse practitioner, or therapist. Register for MyChart if you haven’t already done so.

Medical Center Phone Numbers
Cincinnati: (513) 815-4475
Columbus: King-Lincoln (614) 340-6700
Columbus: Short North (614) 340-6777
Dayton: (937) 853-3650

Additional Counseling Locations
Akron and Portsmouth patients and clients should call (614) 299-2437 to schedule TeleHealth counseling appointments.

Get Access

You will use a MyChart account to access your TeleHealth appointment. Before your appointment, you’ll need to:

Get a MyChart Account
If you do not already have a MyChart account, we will send you a sign-up link when you schedule your appointment. Please call your Equitas Health Medical Center if you have not received a link.

Log in to MyChart
If using a computer, access MyChart online and make sure you can log in.
If using a smartphone or tablet:

  • Download the Zoom App to be able to connect via video.
  • Download the MyChart App and log in.
  • Select OCHIN as the “organization” once inside the MyChart app.
  • Attend Your TeleHealth Appointment

Use MyChart to check-in to your TeleHealth appointment on your smartphone, tablet, or computer. You can check-in up to 30 minutes before your appointment starts. Give yourself at least 15 minutes to update your personal information, insurance, medications, allergies, and health history.

Please note: If you are more than 5 minutes late for your appointment, we may have to reschedule you for a different day or time.

Once you are logged in to MyChart, follow these steps.

  1. Look for “MyChart Virtual Visit” under “To-Do List” and click on “E-Check In.”
  2. Complete E-Check In questions (medical history, personal info, etc.)
  3. Click “Begin Video Visit” and enter a virtual waiting room. One of our clinical staff members or your therapist will join you by video shortly.


Log in to your MyChart account to attend TeleHealth visits, view lab results and other records, and communicate with your Care Team.


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