TeleHealth appointments allow patients and clients to visit with their medical, psychiatry, and counseling providers without having to come into the medical center. Learn how to access TeleHealth using the MyChart website and app below.
Call one of our medical centers or counseling locations to schedule a TeleHealth appointment with your physician, nurse practitioner, or therapist. Register for MyChart if you haven’t already done so.
Medical Center Phone Numbers
Cincinnati: (513) 815-4475
Columbus: King-Lincoln (614) 340-6700
Columbus: Short North (614) 340-6777
Dayton: (937) 853-3650
Additional Counseling Locations
Akron and Portsmouth patients and clients should call (614) 299-2437 to schedule TeleHealth counseling appointments.
You will use a MyChart account to access your TeleHealth appointment. Before your appointment, you’ll need to:
Get a MyChart Account
If you do not already have a MyChart account, we will send you a sign-up link when you schedule your appointment. Please call your Equitas Health Medical Center if you have not received a link.
Log in to MyChart
If using a computer, access MyChart online and make sure you can log in.
If using a smartphone or tablet:
Use MyChart to check-in to your TeleHealth appointment on your smartphone, tablet, or computer. You can check-in up to 30 minutes before your appointment starts. Give yourself at least 15 minutes to update your personal information, insurance, medications, allergies, and health history.
Please note: If you are more than 5 minutes late for your appointment, we may have to reschedule you for a different day or time.
Once you are logged in to MyChart, follow these steps.
We proudly accept Medicaid, Medicare, and most private insurance plans. Don’t have insurance? Talk to our coverage navigators.
The Sliding Fee Discount lowers the cost of our medical, pharmacy, dental, and mental health counseling services for people with lower earnings.
If you are living with HIV, our health advocates will help you find programs to help pay for treatment and other services.
Most Ohioans can get PAPI and other programs that cover the cost of PrEP and PrEP-related costs.
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