- Cost more than traditional medications
- Have special storage and handling requirements
- Need to be taken on a very strict schedule
- Have support programs and services available to help patients receive the most benefit from their medication
Specialty Pharmacy Services
With decades of experience caring for individuals with complex health conditions, our pharmacy staff provides personalized support and complete specialized care. We can help manage your medications, therapies, and services to help you take control of your health.
At Equitas Health Pharmacy, our highly-trained staff members understand your medications and needs.
- Patient Management Program
- Prior authorization assistance
- Assistance in identifying and enrolling in financial assistance programs
- Ability to refill prescriptions and check order status from your computer or phone
- Receive refill reminders via email, text, or phone call
- Pharmacy and/or clinical support staff available 24/7 for emergency support
- Prescription cycle refills
- Pharmacists ready to assist in creating an individualized patient care plan
- Expanded medication training and education for patients
- Disease-state education for patients
- Verbal and/or written education about medications
- Communication with your physician and care team
- Medication pickup or delivery (some restrictions apply)
- WHAT IS A SPECIALTY MEDICATION?Specialty medications are often used to treat chronic, rare, or complex conditions. Specialty medications may:
- SPECIALTY CONDITIONS WE SERVICE
- Crohn’s Disease
Crohn’s disease is an inflammatory bowel disease (IBD). It causes inflammation of the lining of your digestive tract, which can lead to abdominal pain, severe diarrhea, fatigue, weight loss and malnutrition. Inflammation caused by Crohn’s disease can involve different areas of the digestive tract in different people. While there’s no known cure for Crohn’s disease, therapies can greatly reduce its signs and symptoms and even bring about long-term remission. With treatment, many people with Crohn’s disease are able to function well.
- Hepatitis A
Hepatitis A is a highly contagious liver infection caused by the hepatitis A virus. The virus is one of several types of hepatitis viruses that cause inflammation and affect your liver’s ability to function. You’re most likely to contract hepatitis A from contaminated food or water or from close contact with someone who’s infected. Mild cases of hepatitis A don’t require treatment, and most people who are infected recover completely with no permanent liver damage. Practicing good hygiene, including washing hands frequently, is one of the best ways to protect against hepatitis A. Vaccines are available for people most at risk.
- Hepatitis B
Hepatitis B is an infection of the liver caused by the Hepatitis B virus (HBV). Depending on the type of infection, the virus can be short-term (acute) or long-term (chronic). The virus can be transmitted by blood, semen, or bodily fluid from an infected person with HBV to a non-infected person. Transmission can occur through sexual contact, sharing of needles and syringes, sharing of razors or toothbrushes with an infected person, or from an infected mother to her baby at birth. Signs and symptoms of HBV include: fatigue, fever, nausea, vomiting, abdominal pain, dark urine, clay-colored bowel movements, jaundice, and joint pain. Chronic infections of HBV can be treated with antiviral medications. Routine lab monitoring should occur in order to evaluate liver damage.
Centers for Disease Control
- Hepatitis C
Hepatitis C (HCV) is an infection caused by a virus that attacks the liver and leads to inflammation. Most people infected with HCV have no symptoms. In fact, most people don’t know they have the HCV infection until liver damage shows up, decades later, during routine medical tests. HCV is one of several hepatitis viruses and is generally considered to be among the most serious of these viruses. HCV is passed through contact with contaminated blood — most commonly through needles shared during illegal drug use.
Cirrhosis is a late stage of scarring (fibrosis) of the liver caused by many forms of liver diseases and conditions, such as hepatitis and chronic alcoholism. The liver carries out several necessary functions, including detoxifying harmful substances in your body, cleaning your blood and making vital nutrients. Cirrhosis occurs in response to damage to your liver. Each time your liver is injured, it tries to repair itself. In the process, scar tissue forms. As cirrhosis progresses, more and more scar tissue forms, making it difficult for the liver to function. The liver damage done by cirrhosis generally can’t be undone. But if liver cirrhosis is diagnosed early and the cause is treated, further damage can be limited and, rarely, reversed.
Acquired immunodeficiency syndrome (AIDS) is a chronic, potentially life-threatening condition caused by the human immunodeficiency virus (HIV). By damaging your immune system, HIV interferes with your body’s ability to fight the organisms that cause disease. HIV is a sexually transmitted infection. It can also be spread by contact with infected blood or from mother to child during pregnancy, childbirth or breast-feeding. Without medication, it may take years before HIV weakens your immune system to the point that you have AIDS. There’s no cure for HIV/AIDS, but there are medications that can dramatically slow the progression of the disease.
Psoriasis is a common skin condition that changes the life cycle of skin cells. Psoriasis causes cells to build up rapidly on the surface of the skin. The extra skin cells form thick, silvery scales and itchy, dry, red patches that are sometimes painful. Psoriasis is a persistent, long-lasting (chronic) disease. There may be times when your psoriasis symptoms get better alternating with times your psoriasis worsens. The primary goal of treatment is to stop the skin cells from growing so quickly. While there isn’t a cure, psoriasis treatments may offer significant relief. Lifestyle measures, such as using a nonprescription cortisone cream and exposing your skin to small amounts of natural sunlight, also may improve your psoriasis symptoms.
- Rheumatoid Arthritis
Rheumatoid arthritis is a chronic inflammatory disorder that can affect more than just your joints. In some people, the condition also can damage a wide variety of body systems, including the skin, eyes, lungs, heart and blood vessels. An autoimmune disorder, rheumatoid arthritis occurs when your immune system mistakenly attacks your own body’s tissues. The inflammation associated with rheumatoid arthritis is what can damage other parts of the body as well. While new types of medications have improved treatment options dramatically, severe rheumatoid arthritis can still cause physical disabilities.
- Transplant Services
- Oncology Services
- Crohn’s Disease
- PATIENT MANAGEMENT PROGRAMWe’re here to help with your specialty medication and provide ongoing, personalized support. We offer customized programs to help you manage your condition. Our experienced, specially-trained staff understand the complexities of your condition and are available to offer one-on-one support including:
- Ensuring you understand your medications and verifying that they are working for you
- Medication side effect management
- Monitoring your symptoms and response to your medication
- Working closely with your doctor to monitor your progress
- Assisting when you need a new prescription or refill
- Injection training
We want to make sure you get the most out of your medication. Our staff will check in with you occasionally to see how your treatment is going.
- INSURANCE COORDINATIONSpecialty medications may require a prior authorization from your insurance company. Our expert staff will work with your doctor and insurance company to facilitate this process to help you get your medication as soon as possible.
FREQUENTLY ASKED QUESTIONS
- What is a specialty pharmacy provider?A specialty pharmacy provider is a pharmacy that provides medications created to target and treat complex medical conditions and rare diseases. These medications are often very expensive and require special handling. They can be taken by mouth, injected, inhaled, or infused.
- What is URAC?Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification, and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. URAC’s portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
- Why is URAC accreditation important?From URAC President and CEO Kylanne Green: “It’s necessary for specialty pharmacies to provide a higher level of treatment for patients so desired outcomes are achieved. Equitas Health Pharmacy shows a dedication to patient education and safety through the recognition of quality it received with URAC’s independent accreditation. With URAC accreditation, people know that Equitas Health Pharmacy strikes to adhere to best practices.”
- Why should I choose Equitas Health Pharmacy for my needs?Equitas Health Pharmacy handles many specialty medications, and our pharmacy team works to understand the needs of each patient. Our specially-trained pharmacists can make your treatment experience easier and more comfortable. We offer 24/7 clinical support staff to answer any of your questions. We keep a wide variety of medications in stock, so adherence to your physician’s prescribed treatment schedules is easy.
Our specialty pharmacy services include:
- Patient Management Program
- Individualized patient care plans, when needed
- Verbal and/or written education about medications
- Medication self-administration training
- Communication with your physician
- Assistance in identifying financial assistance programs
- Home delivery options (some restrictions apply)
- Clinical support staff available 24/7 for emergency support
- My doctor told me I will need to inject some of the medications myself, and I've never done this. Can you help me?Our pharmacy offers a number of resources to help you learn how to inject your medication. A pharmacist will provide guidance during your initial consultation, walking you through safe, comfortable administration. We can also provide educational literature, additional information, and guided demonstrations to help you feel confident in your injections. If you ever have questions, you can call us.
- Can I get all my prescriptions filled through your pharmacy?Yes, we offer both specialty and retails pharmacy services and medications. If for some reasons your insurance company does not allow you to use our pharmacy, we will help you find one that can.
- How do I get my medications from your pharmacy?Simply call your nearest Equitas Health Pharmacy. Our pharmacy team will work with you, your insurance company, and your doctor to fill your prescriptions. We offer convenient walk-in service and can also coordinate delivery of medications directly to your home or preferred locations (some restrictions apply). We use experience carriers to ensure the medications are carefully and discreetly delivered. If your medications require special handling or refrigeration, they will be packed and delivered using high-quality, environmentally-friendly products. There is no cost for delivery or handling. Some restrictions apply.
- How do I pay for my specialty medications at your pharmacy?We accept cash, check, and most credit cards, including MasterCard, Visa, Discover, and American Express.
- What are your hours?Equitas Health Pharmacy (Short North location) See hours and details.
Equitas Health Pharmacy #2 (Dayton location) See hours and details.
Equitas Health Pharmacy #3 (King-Lincoln location) See hours and details.
Clinician staff is available 24 hours a day, seven days a week for emergency after-hours services. If you call Equitas Health Pharmacy after normal business hours, you will be given the option to be transferred to our on-call service.
- Which holidays are you closed?New Year’s Day
Martin Luther King, Jr. Day
Thanksgiving and the following day
- How do I get started or learn more about your pharmacy?Just call or email one of our Equitas Health Pharmacies today to get started and our team will coordinate your prescription needs.