Patient Info

ALL PATIENTS

We are carefully monitoring the progression of the COVID-19 coronavirus.  As always, the safety and health of our patients, clients, and employees is our utmost concern.

Symptoms of COVID-19 include: fever, cough, and shortness of breath. Some people may have only mild symptoms, but they can still pass the virus to others who could have more severe symptoms.

If you have a cough, cold, fever, or flu symptoms, it is important to stay home and help prevent the spread of germs.

Please review our procedures for what to do if you have a cough, cold, fever or flu symptoms. Our commitment is to make sure you get the care you need and also maximize community health and safety.


NEW PATIENTS

Questions about what to expect at your first visit? Get some answers.

Make an Appointment

New patients should print and fill out the following forms ahead of your first appointment:

Medical/Dental Appointment Forms

Patient Registration
No Show Policy Acknowledgement
Voicemail/Answering Machine Waiver
Notice of Privacy Practices
Client Rights & Responsibilities

Behavioral Health Appointment Forms

Patient Registration
Consent for Services
Confidentiality Agreement
Notice of Privacy Practices
Client Rights & Responsibilities

New Patients: Please be advised, Equitas Health providers do not prescribe controlled substances for new patients nor do we manage chronic pain issues. If you are experiencing chronic pain problems, your Equitas Health provider will refer you to a specialist outside of our system or will help you explore alternative methods of managing pain.

After Hours Care

If this is an emergency, please call 9-1-1 or go to the nearest emergency room.

For non-urgent issues, please call one of our medical centers. All after hours calls are answered by an on-call medical professional that will help answer your questions.

MyChart allows you to engage with your healthcare provider in your care.

Those that use MyChart can:

  • Communicate with their healthcare team.
  • View their medical records.
  • Request prescription refills.
  • Receive results

To sign up for My Chart or for questions regarding your current account, please contact our medical center staff and they will gladly help you.

CURRENT & PAST PATIENTS

Scheduling: Please use MyChart to schedule appointments and communicate with your provider. You may also make an appointment by calling your preferred Equitas Health location.

Billing: Please direct any questions regarding billing to billing@equitashealth.com.

Medical Records Request: Please direct any questions about medical records to the Medical Records Manager:

You can also submit a records request in person at any of our medical centers. Our front desk staff will be happy to assist you with your needs.

Equitas Health will provide access to the patient health information (PHI) requested in less than 30 business days from receiving the individual’s request. We realize there are circumstances when you may need your medical record more urgently. If this is your situation, please call the Medical Records Department to discuss your needs.

Fees: There may be a fee for medical records, we will notify you of a potential fee in advance. There is no fee for copies requested by healthcare providers for continued care.

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