Website Privacy Policy

Equitas Health is committed to maintaining your confidence and trust. With that in mind, the following Privacy Policy is in place to protect personal information you may provide on our website. If you have any questions about this Privacy Policy or any concerns about the privacy of your personal information, Equitas Health’s Privacy Officer can be reached by email at, by phone at 614-340-6781, and by mail at:

Equitas Health
Attn: Privacy Officer
4400 North High Street, Suite 300
Columbus, OH 43214


Personal Information Collected: The type of information collected on our website varies, but “personal information” may include: demographic information like name, email address, mailing address, date of birth, or phone number; medical information that you provide to us; financial information like credit card, banking information, or other payment information that you provide to us or our authorized third party payment processors to conduct the “Donate Today” option on the website; your personal interests; and non-personal information like internet connection information, IP addresses, operating system information, browser type and version, and network connectivity information, or other non-identifying information stored in cookies that we enable on our website.

How Your Personal Information Is Shared Externally: We will not share your personal information with other organizations or businesses for fundraising purposes outside Equitas Health without your express written consent. We may share your personal information with our third party software vendors to provide newsletters and other communications that you subscribe to on our website regarding our services, and with our third party payment processors which assist us in processing your payment when making any donations to our organization. We do not sell, trade, or rent personal information to others. The in-house database housing your personal information is password protected and only accessible by authorized staff members and/or others given written authorization to access such information.

How Your Personal Information Is Shared Internally: We may use your personal information to improve customer service, improve user experience and our website’s design and functionality, to send you mailings or emails that you have subscribed to regarding various events, services, newsletters, program updates, and advocacy-related activities. We also may use your personal information to communicate with you regarding donations made or services rendered to you through the website.

Email and Mail List: If you enroll to receive email communications from Equitas Health, you have the option to unsubscribe from the emails by clicking the “unsubscribe” hyperlink in the email. Follow the instructions to complete the process. You also can unsubscribe by emailing or by calling (937) 461-2437 extension 2027. You may also be enrolled in our mailing communications list and receive communications from Equitas Health in the postal mail. If you wish not to receive these mailing, request so in an email to or by calling 614-340-6716.

Donor Recognition: Equitas Health may, from time-to-time, publish names and gift levels as a way of publicly thanking our donors. Corporate gifts will be omitted from such lists if the donor requests that the gift be anonymous. In addition, donors may request that their gifts be listed as anonymous by noting such online or requesting so in writing by emailing or by calling (937) 461-2437 extension 2027.

HIPAA Compliance: To the extent you provide or we collect your “protected health information” (as defined by HIPAA) in the Patient Portal, we will only use or disclose such protected health information in accordance with our Notice of Privacy Practices you receive during your first visit to Equitas Health, Equitas Health Medical Center, or Equitas Health Pharmacy. If you did not receive the Notice of Privacy Practices you can request a copy via email: or by calling 614-340-6781.

Security: We have adopted reasonable data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, or disclosure of your personal information, username, password, transaction information, and data stored on our website. Despite Equitas Health’s efforts to protect your personal information, there is always some risk that an unauthorized third party may find a way around our security systems, and you acknowledge these inherent risks before using the website. We do not make any representations or warranties of any kind related to the security of the website, any third party site or payment processor’s website, or your information stored on the website.

Lastly, you may change your personal information at any time. Please contact an Equitas Health representative at or by calling (937) 461-2437 extension 2027 if you wish to make any changes.